Fantastic Hands massage spa
822 N Walnut Ave, New Braunfels, TX 78130, USA
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About Fantastic Hands massage spa
Fantastic Hands massage spa is a massage spa at 822 N Walnut Ave in New Braunfels, Texas. It holds a 4.9 Google rating from 100 reviews, and reviewers mention the quality of the massages most often, with a therapist named Ocean singled out in more than one review. It is open seven days a week, from 9 AM to 8:30 PM.
What Fantastic Hands massage spa offers
Fantastic Hands massage spa is listed as a massage spa, with massage and spa as secondary categories. It operates on North Walnut Avenue in New Braunfels, in Comal County.
Reviewers name hot stone massage in one recent review, and another describes a firm, strong hour-long session. A critical review mentions CBD oil and cupping being offered during a visit. Several reviewers write as repeat customers, and the listing marks the spa as good for children.
What customers say about Fantastic Hands massage spa
Four of the five review excerpts give 5 stars, and one gives 1 star. Reviewers mention a therapist named Ocean in two of them, describing her as friendly, strong and someone who remembers returning clients. One review from 2 months ago praises a hot stone massage from a young woman whose name the reviewer did not get, and says the reviewer fell asleep about three times and called the service skilled and professional.
One review from 4 months ago notes that the location is clean, prices are affordable and staff always accommodate appointment times. Another from the same period says the pricing is great.
The critical review, from 8 months ago, gives 1 star. The reviewer says the therapist did not introduce herself, explain the session or ask about goals or problem areas, and that they had to point out the intake form themselves. The reviewer also felt the therapist was more focused on upselling CBD oil and cupping than on a proper intake.
Hours, prices and payment at Fantastic Hands massage spa
The spa is open seven days a week, with the same hours every day: 9 AM to 8:30 PM, Monday through Sunday.
Reviewers describe the prices as affordable and the pricing as great, and none of the excerpts raises cost as a concern. The business accepts credit cards and contactless payment.
Where to find Fantastic Hands massage spa on N Walnut Ave
The address is 822 N Walnut Ave, New Braunfels, Comal County, Texas, United States.
The listing shows a wheelchair accessible entrance, accessible parking and an accessible restroom.
Good to know before you go
Reviewers say staff accommodate their appointment times, and several write about returning for repeat sessions, so booking a slot with a preferred therapist appears to be common practice. The listing marks the spa as good for children. The last appointment window is set by the 8:30 PM closing time, which applies on every day of the week.
Questions about Fantastic Hands massage spa
How is Fantastic Hands massage spa rated?
Fantastic Hands massage spa has a 4.9 Google rating from 100 reviews. Most excerpted reviews give 5 stars and praise the massages, while one 1 star review criticizes the intake and upselling.
Is Fantastic Hands massage spa open on Sunday?
Yes. Fantastic Hands massage spa is open every day of the week, including Sunday, from 9 AM to 8:30 PM.
Does Fantastic Hands massage spa take cards?
Yes. The listing shows that Fantastic Hands massage spa accepts credit cards and contactless payment.
Is Fantastic Hands massage spa wheelchair accessible?
The listing shows a wheelchair accessible entrance, accessible parking and an accessible restroom at Fantastic Hands massage spa.
Where is Fantastic Hands massage spa in New Braunfels?
Fantastic Hands massage spa is at 822 N Walnut Ave in New Braunfels, Comal County, Texas.
Written by the SpaSpot editorial team from this business's public Google listing and 100 customer reviews, then checked against the listing data on October 17, 2026. It describes what customers report and is not medical advice. How we research and write listings · Report a correction.
Photo tour (8 photos, 21 seconds)
Reviews (100 on Google)
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Aye Aron2 months ago
I had an amazing experience! I didn't get thr young woman's name but she literally gave me the best hot stone message ever, I fell asleep like 3 times and I feel so refreshed. Very skilled, professional service I will be returning ASAP!
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Erik Johnson4 months ago
They're massages are wonderful. The location is clean. Prices are affordable. Staff Always accommodates our appointment times. 5/5 stars! Excellent service
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caleb berry4 months ago
This place is amazing!! “Ocean” always gives an incredible massage. She is super nice and always remembers you. The pricing is great and you will never be disappointed.
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Washyourface3 months ago
Ocean is amazing! Strong and will have you moving like you should in just an hour. I highly recommend her!
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mei8 months ago
I chose Fantastic Hands in New Braunfels based on their 5-star ratings, but my experience was extremely uncomfortable and unprofessional. From the start, the therapist did not introduce herself, explain the session, or ask about my goals or problem areas. I had to point out the intake form myself. She seemed more focused on upselling CBD oil and cupping than conducting a proper intake. Once in the room, she gave no instructions on how to get on the table — I had to ask whether she wanted me face up or face down. Draping was inappropriate and happened more than once. When she returned to the room, she fully lifted the sheet, exposing my back. During the session, she pulled the sheet and my underwear down over my glutes without consent. I immediately told her it was too far and adjusted myself. Later, after I decided to end the 90-minute session early due to discomfort, she repeated the same behavior while applying a hot towel, and I again had to tell her to stop. Communication was a major issue. When I asked for changes because the work did not feel good, she used Google Translate and still did not understand. At one point, a person identifying herself as the manager entered the room while I was partially undressed and left the door wide open to the reception area, exposing me to the public space. That was a serious violation of privacy. Even though I was unhappy with the session, I still paid before leaving. As an experienced massage therapist and a nursing student, I can confidently say this did not meet basic professional or ethical standards. Improper draping, lack of consent, inability to communicate, and privacy violations are not acceptable. If you experience anything similar, you can file a complaint with the Texas Department of Licensing and Regulation (TDLR), which oversees licensed massage establishments. I would strongly encourage others to be cautious and to speak up if something feels wrong.
Showing the 5 reviews Google marks as most relevant, of 100. Read all on Google.
Location
822 N Walnut Ave, New Braunfels, TX 78130, USA Get directions
Massage spa in New Braunfels, TX
Fantastic Hands massage spa serves New Braunfels in Comal County. Its 4.9 rating comes from 100 customer reviews on Google. Compare it with every spa and salon in New Braunfels, or browse massage spas across Texas.
